Privacy Policy

Last Updated: [October 21, 2025]

Our Commitment to Your Privacy

Sell Flex Home Buyers, operated by SIR Homebuyers LLC, is committed to protecting your privacy and handling your personal information with care and respect. This Privacy Policy explains how we collect, use, protect, and share information when you interact with our website, submit inquiries, or use our services.

Legal Entity: SIR Homebuyers LLC
Trade Name: Sell Flex Home Buyers
State of Formation: Texas

What Information Do We Collect?

We collect information from you when you:

• Fill out a property information form on our website
• Subscribe to our newsletter or email communications
• Contact us via phone, email, or text message
• Schedule a property assessment or consultation
• Interact with our website

Information You Provide Directly

This may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, condition, ownership details, mortgage status, and other relevant property details
• Financial Information: In certain cases, financial details necessary to evaluate your property situation and provide appropriate solutions
• Communication Records: Records of our conversations, emails, and correspondence with you

Information We Collect Automatically

When you visit our website, we may automatically collect:

• Technical Information: IP address, browser type, operating system, device information
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Analytics Data: We use analytics tools to understand how visitors interact with our website and improve user experience

We use third-party analytics services that may place cookies on your device. You can learn more about how data is collected with these analytics tools through their respective privacy policies.

How Do We Use Your Information?

We use the information we collect for the following purposes:

To Provide Our Services

• Evaluate your property and situation
• Prepare cash offers for your property
• Communicate with you about your property sale
• Schedule property assessments and appointments
• Complete real estate transactions
• Provide customer support and respond to your inquiries

To Improve Our Services

• Analyze website usage and user behavior
• Improve our website functionality and user experience
• Develop new services and offerings
• Conduct market research

To Communicate With You

• Send property offer updates and transaction information
• Provide customer service and support
• Send periodic emails with relevant information, market updates, or educational content
• Respond to your questions and requests

We will never sell, trade, or rent your email address or personal information to third parties for their marketing purposes.

How Do We Protect Your Information?

We take the security of your personal information seriously and implement various security measures to protect your data:

• Secure Data Transmission: We use secure connections (SSL/TLS encryption) to protect information transmitted through our website
• Access Controls: We limit access to personal information to authorized personnel only
• Security Protocols: We maintain physical, electronic, and procedural safeguards to protect your information
• Regular Reviews: We regularly review and update our security practices

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

Do We Share Your Information?

We respect your privacy and do not sell your personal information. We may share your information only in the following circumstances:

Service Providers and Business Partners

We may share your information with trusted third parties who assist us in:

• Operating our website and business
• Processing transactions
• Conducting property assessments
• Providing title and escrow services
• Performing analytics and marketing services

These parties are required to keep your information confidential and use it only for the services they provide to us.

Legal Requirements

We may disclose your information when required by law or when we believe disclosure is necessary to:

• Comply with legal obligations, court orders, or legal processes
• Enforce our terms of service and policies
• Protect our rights, property, or safety, or that of others
• Prevent fraud or security threats

Business Transfers

If Sell Flex Home Buyers or SIR Homebuyers LLC is acquired by or merged with another company, your information may be transferred as part of that transaction. We will notify you of any such change and how it affects your personal information.

With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

Third-Party Links and Services

Our website may contain links to third-party websites, services, or resources. These third parties have their own privacy policies that govern how they collect and use your information. We are not responsible for the privacy practices or content of these external sites.

We recommend reviewing the privacy policies of any third-party websites you visit.

Cookies and Tracking Technologies

What Are Cookies?

Cookies are small text files stored on your device that help websites remember information about your visit.

How We Use Cookies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our website
• Improve website performance and functionality
• Deliver relevant advertising

Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Marketing Cookies: Used to deliver relevant advertisements

Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.

Remarketing and Advertising

We may use third-party advertising services to show you relevant ads across the internet based on your previous visits to our website. This is commonly known as "remarketing" or "retargeting."

How Remarketing Works

• Third-party vendors may place cookies on your browser when you visit our website
• These cookies allow us to show you advertisements on other websites
• The ads are based on your past interactions with our site
• No personally identifiable information is collected through remarketing cookies

Third-Party Advertising Platforms

We may use advertising platforms that include, but are not limited to:

• Search engine advertising networks
• Social media advertising platforms
• Display advertising networks

These platforms have their own privacy policies governing how they use your information.

Opting Out

You can opt out of targeted advertising by:

• Adjusting your browser settings to block third-party cookies
• Using browser privacy features
• Visiting advertising network opt-out pages
• Adjusting your privacy settings on social media platforms

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections to any inaccurate information.

Deletion

You may request that we delete your personal information, subject to certain legal exceptions.

Opt-Out of Communications

You can opt out of receiving marketing emails by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly with your request
• Updating your communication preferences

Please note that even if you opt out of marketing communications, we may still send you transactional messages related to your property transaction or account.

Do Not Sell My Personal Information

We do not sell your personal information to third parties. If our practices change, we will update this policy and provide you with appropriate opt-out mechanisms.

Texas and California Privacy Rights

Texas Residents

If you are a Texas resident, you have rights under Texas privacy laws regarding your personal information. You may request information about the personal data we collect and how we use it.

California Residents

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Online Privacy Protection Act (CalOPPA):

• Right to Know: You can request information about the personal data we collect, use, and share
• Right to Delete: You can request deletion of your personal information
• Right to Opt-Out: You can opt out of the sale of personal information (we do not currently sell personal information)
• Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18 years of age. If you are under 18, please do not submit any personal information through our website.

If we discover that we have inadvertently collected information from a child under 18, we will delete that information immediately. If you believe we have collected information from a child, please contact us.

Personal, Financial, and Property Information

As a real estate services company, we may collect sensitive information to help you with your property situation, including:

• Detailed property information and condition
• Ownership and title information
• Mortgage and lien information
• Financial details relevant to your property transaction
• Information about your specific circumstances and needs

This information is collected solely to provide our services and will not be shared with outside parties except:

• As necessary to complete your real estate transaction (such as with title companies, escrow services, or legal professionals)
• When required by law
• With your explicit consent

We treat all personal, financial, and property information with the highest level of confidentiality.

Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When your information is no longer needed, we will securely delete or anonymize it.

International Data Transfers

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States. By using our services, you consent to the transfer of your information to the United States.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this policy
• Post the revised policy on our website
• Notify you of material changes via email or website notice when appropriate

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

Business Transfers and Information Transfer

We transfer information about you if Sell Flex Home Buyers or SIR Homebuyers LLC is acquired by or merged with another company. In this event, we will notify you before information about you is transferred and becomes subject to a different privacy policy.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Sell Flex Home Buyers
Legal Entity: SIR Homebuyers LLC
State of Formation: Texas

For all inquiries, please visit our Contact Us page.

We will respond to your inquiry within a reasonable timeframe.

Consent

By using our website and services, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

This Privacy Policy applies only to information collected through our website and not to information collected offline or through other means.